When it comes to service of your pipe inspection equipment, PITCO™ should be your first choice. No other single vendor is as committed to your total satisfaction as PITCO™.
NO OTHER VENDOR HAS THE EXPERIENCE
Our service technicians are the most knowledgeable technicians in the business. Our team of field mechanics and electrical technicians average more than 17 years of experience in troubleshooting and servicing all types of pipe inspection equipment within the industry. On the rare occasion when they need additional support, our field personnel depends on a management and supervisory team that offers an incredible average of 25 years in the business.
When you call us, you can be assured we will respond quickly and work diligently to solve your problems without delay, and without a steep learning curve on your dollar! This unmatched level of experience saves our customers money every day, and it will save you money too.
NO OTHER VENDOR HAS THE DEDICATION
PITCO™ is dedicated to your total satisfaction. We maintain a fleet of fully stocked, and ready to go, service vehicles for fast response times 24 hours a day, 7 days a week. We are continually designing and adopting more stringent quality procedures and streamlining our overall operating model to ensure we will always manufacture better products at lower costs for our customers.
We further demonstrate our dedication to our customers by maintaining an extensive inventory of inspection supplies, replacement parts, and support equipment. Not just a few items, but scores and scores of items as back-stock just to make certain we always have what your need… when you need it!
NO OTHER VENDOR HAS OUR ATTITUDE
At PITCO™ we like to think of ourselves as partners with our customers. We know how difficult the pipe inspection business really is and that’s why we’re constantly improving our products, practices, and abilities in order to help our customers maintain that competitive edge with their equipment.
Our management works closely with our customers to provide preventative maintenance schedules and honest evaluations of your existing equipment. Even when your equipment is reaching the end of its useful life, we will never be guilty of misleading or pressuring you into a sale when there is still any life left in your existing equipment.
Sometimes you can keep and old horse at the plow and other times its just best to put him out to pasture. So when the time does come for capital expenditures, you can trust PITCO™ to always be honest in our dealings. When asked, we will be candid with our assessments and fairly represent your options when evaluating a project. Our opinions will never be driven by potential unnecessary equipment sales or inflated margins.
Considering quality, support, and pricing, we promise our proposals and solutions will always represent the highest overall value available for your capital dollars. Whether your company is large or small, it won’t change the way your treated at PITCO™. You’ll always be treated like you’re our only customer. You will enjoy doing business with a group of professionals that sincerely want the best for our customers.
Mission Statement Our mission is to lead our industry by providing quality products, superior customer service, technical innovation and on-time delivery. We realize that we cannot exist without the support of our customers, employees and suppliers and we will treat them all with integrity and professionalism.